our goal is to implement solutions for your operational and organizational needs

IMPLEMENTATION SUBJECTS

We customize to your company's needs

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Welcome to our website. We are successful change agents that specialize in implementing improvement results including, but not limited to profit improvement, waste reduction, frontline supervision, cycle time reduction, material cost reduction, productivity improvement, quality at source, sales cycle reduction, workforce reduction, among others.

Welcome

LET US HELP YOU

GETTING STARTED

We'll help you decide what your business needs.

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Erin Fernandez 

Trainer

OUR APPROACH

Natalia Velez Kirkpatrick

CEO - COSS

Gordon Kirkpatrick

President

Cathy Vargas 

Trainer

CASE STUDIES

Let us share with you some of our success stories

Our approach to getting results is simple, implement. Create improvement teams and our trainer/facilitators provide the training and guidance to ensure results. We build upon your people's success to establish a company culture of improvements.

Our training specialists have come from different manufacturing and service backgrounds; they have been thoroughly trained in our methodology, and have consistently earned customer praise and referrals. In fact, over 90% of our clients repeat.

We believe in building long-lasting customer relationships and establishing their ability to continuously improve their organization.